Wellness Support Program

AUSU was proud to have provided AU students with access to a wellness program called the Student Lifeline from 2015 to 2018, in partnership with AUGSA. Athabasca University has now taken over offering a Wellness Program through Homewood Health. AUSU will continue to advocate for mental health services going forward to ensure AU upholds the level of mental health support that AU students have grown to know and depend on.

Homewood Health offers a comprehensive wellness support program to meet your mental health and wellness needs. If you are struggling and need support, you can call Homewood Health’s 24/7 support line. There are many service options available, including counselling, coaching, and a variety of web-based services and resources that you can access from your phone, tablet, or desktop. Counselling services are offered by certified mental health professionals with Master’s level training or higher and is available in over 150 languages. These services are free, as part of your wellness support program offered courtesy of Athabasca University.

Click here to download a PDF with a full overview of Homewood Health’s services. 

Click here for more information on the Athabasca University website.

To speak to a caring professional 24/7, call:

1-800-663-1142 (English) OR 1-800-398-9505 (French)

1-877-301-4776 (Outside of Canada)

1-888-384-1152 (TTY/Hearing Impaired)


Homewood Health’s Online Services

You can also access a variety of web-based tools and resources to support your mental health and wellness. You can access a wide variety of options including coaching services from subject matter experts.

Coaching Services address the following issues:

  • childcare and parenting
  • elder and family care
  • grief and loss
  • financial or legal concerns (with a financial adviser or lawyer)
  • relationship challenges
  • career planning
  • workplace issues
  • a variety of health topics.

Homewood Health also offers an online Wellness Library, self-assessment tools, e-courses on mental-health related topics, online cognitive behavioural therapy, and much more!

How to access Homewood Health Online Services:

Step One: Visit www.homeweb.ca and click ‘Sign Up’.

Step Two: Enter information in the required fields, choose an email and password, and click ‘Next Step’. Then, type in Athabasca University and click ‘Find it!” and select from the list provided.

Step Three: Use the dropdown menu to indicate you are an AU student. Click ‘Sign In’ at the bottom of the page.

If you have any questions about this service or wish to provide comments or feedback, please email [email protected].

Please note, this service is offered through Athabasca University, not AUSU.